This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our booking assistance services for construction and electrotechnical industry assessments.
We are committed to protecting your privacy and processing your data responsibly, transparently, and in strict compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other relevant legislation.
Who We Are (Data Controller)
We are the independent operator of this private booking assistance platform. We assist professionals in the construction and electrotechnical sectors by scheduling required assessments, tests, and related professional identification processes.
Please read these Terms and Conditions carefully before purchasing any online courses or test products. By making a payment, you agree to be bound by these terms and conditions.
Email: administration@myecsc.org
Telephone: +44 744142221
Personal Information We Collect
We may collect the following categories of personal data to provide our services:
Identity & Contact Data: Name, email address, telephone number, and postal address.
Service Requirements: Details regarding the assessment or test you wish to book (trade type, preferred dates, and specific requirements).
Technical Data: IP address, browser type and version, device type, operating system, and details of your visit to our site.
Payment Information: If a payment is made, data is handled securely by our third-party payment provider. We do not store full credit or debit card details.
Correspondence: Any information you provide when contacting our support team.
We do not collect “Special Category” data (sensitive information such as health, race, or religious beliefs).
How We Collect Your Information
We collect data through the following methods:
Direct Interaction: When you complete a booking form, enquiry form, or contact us directly.
Automated Technologies: Via cookies and server logs when you interact with our website.
Third-Party Communications: Through email, live chat, or telephone notes.
Purposes and Legal Basis for Processing
We process your data only where there is a legal basis to do so:
| Purpose of Processing | Legal Basis |
| To process and confirm your booking requests | Performance of a contract |
| To send booking confirmations and updates | Performance of a contract |
| To respond to support requests or complaints | Legitimate interests |
| To improve website functionality and user experience | Legitimate interests |
| To prevent fraud and ensure site security | Legal obligation / Legitimate interests |
| To comply with tax and accounting requirements | Legal obligation |
| To send marketing updates (with your consent) | Consent (removable at any time) |
Who We Share Your Data With
We do not sell your personal data. Information is shared only when necessary:
Service Providers: Trusted IT partners who assist with hosting, email delivery, and analytics.
Payment Processors: Secure third-party providers who handle financial transactions.
Legal Authorities: If required by law, regulators, or court orders.
Business Transfers: In the event of a merger or sale, handled under strict confidentiality.
International Data Transfers
If your data is transferred outside the UK (e.g., to cloud storage in the EEA or US), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or UK International Data Transfer Agreements, to ensure your data remains protected.
7. Data Retention
We retain your data only for as long as necessary:
Booking Records: Usually 6–12 months after completion (unless required longer for tax purposes).
Marketing Data: Retained until you withdraw your consent.
Technical Logs: Typically 12–24 months.
Your Rights Under UK GDPR
You have the following rights regarding your data:
The right to access your personal data.
The right to correct inaccurate or incomplete information.
The right to erasure (the “right to be forgotten”).
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time.
To exercise these rights, please contact us at administration@myecsc.org .
Cookies
Our website uses cookies for essential functions and performance analytics. You can manage your preferences through our cookie banner or your browser settings.
Security
We implement robust technical and organisational security measures to protect your data against unauthorised access, loss, or damage. This includes encryption, secure servers, and strict access controls.
11. Contact Us
For any questions regarding this policy or our data practices, please contact:
Email: administration@myecsc.org
We thank you for trusting us with your information.